The support tab from our home page links our clients to a logon screen allowing them access (via a password) to the Support area of our web site. We recognize the need to provide a client support environment that responds effectively and in a timely manner and where information can be obtained in real time, 24 hours a day, to supplement the service provided by our Support team. This area of our site offers the following information for clients:
Answers to questions encountered while using our products.
View documentation and software titles pertaining to our products.
Download software and training documentation plus new software updates.
Allow the Support Team to troubleshoot their system remotely.